Return Policy

Items purchased at donsgarden.be can in most cases be returned within 14 days of receipt 
be returned. During this period, you can try and rate the products 
as you would in a physical store. When you want to return a product, this 
are in the same condition as when they were received, without any damage. You are allowed products from 
get the package unless the package is sealed.
If you choose to return products, we ask you to report this in advance by calling het 
return form on our website or use the withdrawal model below. Je 
You can also inform us by sending an email to: info@donsgarden.be. keep there 
Please note that you must return products within 14 days of informing us 
have.

Processing your return
After we receive your return, we will start assessing the de 
returned items and the processing of your refund. The money will be refunded 
according to the original payment method you used during the purchase, unless otherwise 
desirable. The amount will be refunded as soon as possible. The shipping cost for the 
return shipment are for your own account, and amount to a maximum of 7 €.

Items that cannot be returned

The following types of items cannot be returned:
Products that are custom made to buyer's specifcations such as: Swamp trough
Perishable goods or products with a limited shelf life such as: meat-eating 
plants, other plants.

Withdrawal Form
Fill in this form if you want to revoke your agreement and send it to:
Dam 6A
9160 Eksaarde
Belgium
Or by email: info@donsgarden.be
I want to revoke our contract for the purchase of the following items:
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Ordered on: ______________________, Received on: ______________________
Customer Name:
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Customer address:
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Customer signature and date:
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